I’m upset with Intuit and I’m not sure what to do about it.(4 days ago) When my payday rolls around, I purchase two. Over the last couple of weeks, though, it has stopped downloading transactions FXAIX altogether. I have Quicken for Mac, and its been downloading transactions from several brokerage accounts flawlessly for a few years. Quicken for Mac refusing to download investment transactions for a single security.I love Quicken on the Macintosh. First and foremost, let me get this out of the way. He bought me Checkbook, and the first day I set up the accounts, registers, & scheduled transfers alone, and. My husband insisted I get a different program but I was afraid it takes me a long time to learn new computer technologies. I have spent the last 6 months crying over that program. Quicken2007Forever.Then I got a Mac Computer & had to get Quicken for Mac.
I Bought Quicken For Windows But Now I Have Download Investment TransactionsIn fact, I’m pretty sure the only other piece of software I’ve been using as long on my Macintosh is BBEdit (I was a beta-tester for BBEdit back in the day). You don’t often find that. That’s 15 years of use and loyalty to a piece of software. Find low everyday prices and buy online for delivery or in-store pick-up. Erosion of features was also true for Quicken 2007 for Mac, but we got by.Shop Quicken Deluxe 2019 Mac, Windows Digital at Best Buy. We don’t garner the “Deluxe” branding anymore, it’s now just the “Essentials” (more later). Finally, we got to see it when MacWorld did a Preview: Quicken Financial Life for Mac in February 2009 and noted that it “remains a work in progress at this early stage”. Then the fall came and went, but we kept hearing about Quicken Financial Life for Mac. So after just a bit more than a year from the release of Quicken 2007, Intuit was keeping their commitment to the Macintosh platform and performing an update, which was “slated for a fall 2008 release”. Then in January 2008, Intuit announced Quicken Financial Life for Mac. Leopard was going to be such a dramatic change from the previous Panther release of Mac OSX, that they should just wait for it to hit the streets before releasing an update. Intuit discussed Quicken 2008 for Mac, in order to support Leopard. I have over 6000 transactions in Quicken.I also appreciate the difficulty in “starting from scratch”, it’s not easy.I’m not sure where the feedback on the design, features, and capabilities of Quicken Financial Life have come from, but it’s not from long-time Quicken and Macintosh users.The new application is frankly awful. Several of my accounts date back to 1995. I’ve converted my data, imported it, and started working with the application.I want you first to understand that I’ve been a VERY loyal Intuit and Quicken customer. I then wrote them a very nice email:Subject: Re: Quicken Financial Life for Mac betaI greatly appreciate the invite to the Beta. I downloaded the software, ran the installation, and cringed. I’ve been a Intuit/Quicken customer since 1995 (maybe earlier). Why can’t that be put on the Macintosh?Most of my friends now run the Windows version in a Virtualization environment like VMware Fusion or Parallels.I’ve been a Macintosh user since 1984. Quicken 2009 for Windows is a complete product, and a great one. It’s now a flashy glorified Checkbook register.If this is the direction that Intuit believes Macintosh customers want them to move, they are sorely mistaken.I’ve talked with a large number of Quicken / Macintosh users, without fail, all of them say:Give me the exact same solution that is available for Windows, and keep them in synch with updates.I agree. It appears that the current Beta has had every feature that makes Quicken, well Quicken, completely gutted out of it. What happened to “Financial Life”? This doesn’t bode well for Macintosh users, as not only have we moved down the food chain from “Deluxe”, but now we’re only getting the “Essentials”?It gets worse. For on January 10th, 2010, I got my email!“ It’s Official: New Quicken Mac! Upgrade & Save $10”Woo hoo! New Quicken for Mac! Hold on though, here’s the email:Um, that says, “Quicken Essentials for Mac”. I had to stop using the Beta, because I couldn’t stand it.That brings us to today readers. He assured me that Intuit was committed to the platform and listening to customer feedback on the product. For that, I applaud Intuit and yourself.Unfortunately, I’ll most likely no longer be a customer if this is actually the product that is going to be released in 4 months.I got a very nice message back from the Product Manager, Quicken Mac, Adriel Frederick. I was very impressed by Intuit’s and your response to my Twitter message, it’s amazing to have access to people in a company that can actually assist you. Should I upgrade? Should you upgrade?Intuit has put us in a very precarious position. (But why would you?)So I guess “Essentials” no longer includes things like using other Intuit products with it, paying bills, or tracking investments? In fact, “Essentials” now seems to be equivalent to just setting up a big spreadsheet, as the bulk of the functionality has been eliminated.Now the crux of my issue. Whew! Thank goodness!Can I convert my Quicken Windows data to Quicken Essentials for Mac? Yes. Use our four year-old product Quicken 2007 if you want to do this.Can I transfer my data from an older version of Quicken Mac? Yes. Use our four year-old product Quicken 2007 if you want to do this.Can I pay my bills within Quicken? No. Use our four year-old product Quicken 2007 if you want to do this.Can I export my data to TurboTax? No. Really bad.Yep, if you haven’t been paying attention, Quicken 2007 is probably the only application you’re running that is a PowerPC application. Yes, it’s NOT Intel native. The current Quicken 2007 for Mac is a PowerPC application. By not purchasing the product, Intuit flops with this product, it justifies their belief that the Apple Macintosh isn’t a viable platform for them, and they completely abandon the product. However, taking that stance has two major drawbacks: My vote currently would be to completely skip this abomination of a software product. What are two valid weaknesses of utilizing mac filtering for controlling wireless network accessYou send a signal to Intuit that we Macintosh users are a tough lot, and we demand software, even if it sucks!But Point #2 above is sending the wrong message in my opinion. You finally get to run Quicken as an Intel native application, and can probably uninstall Rosetta. What a complete pain! Here is part of my Activity Monitor:So, actually paying for this upgrade (more on that in a moment) has two distinct advantages: The retail price of the Macintosh version of Quicken Essentials 2010 is $10 MORE than Quicken 2010 for Windows.I think I just made up my mind. Well, if you Pre-Order it you get to save $10! That means it only COSTS THE SAME AS THE WINDOWS FEATURE-RICH VERSION!Yes, you read that right. Why is that so hard?So, should I upgrade? Do I upgrade and help Intuit recoup their investment in rewriting the software in the hopes that they will continue to support the Mac platform, even though I hate this product offering? Or do I skip this version and “vote with my wallet”, in the hopes they will flop and then give us what we want, but risk having them flop and abandon us entirely?Oh yea, the cost of the upgrade. We want a feature-compatible version of Quicken to the one running on Windows.
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